At xapaya.com, we accept all major forms of credit cards, as well as several other forms of payment:
We do not accept the following forms of payment:
Lay away plans
Important Payment Information:
Credit cards are not charged until the order is shipped. Some debit and bank check cards may reflect deduction of funds immediately upon order. This is an authorization only. Please note, a hold may remain for up to 7 days after, even if the order has been cancelled.
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
How to return?
1) Wrap up your unwanted product.
2) Contact us here and we’ll email you a form
3) Follow the simple instructions on the form.
Full Refund (No Re-stocking Fee) Requirements:
All of the following conditions must be met for us to issue you a full refund:
- Item is returned to us within 7 days after delivery
- A return form is attached to your return with a valid ticket number
- You have not opened the packaging of the products
- You have not used the product in any way
- You have not damaged the packaging
- Item returned is not a special order item (stock ordered upon request), customised product, pre-paid value cards or gift cards.
Items that cannot be returned:
- Any item more than 7 days after delivery
- Any product that is missing serial number
- Any product on SALE